Frequently Asked Questions
Answers to Common Questions at 87bd8
From opening an account to depositing via bKash, claiming bonuses, and safe gaming — you will find detailed answers to all your questions here.
87bd8 has created this FAQ page with the convenience of Bangladeshi players in mind. It brings together the most frequently asked questions about account registration, deposits and withdrawals via bKash and Nagad, rules for slots and live casino games, bonus terms, and responsible gaming. If you cannot find the answer to your question, contact our 24/7 live chat support — we are always ready.
Account and Registration
To open an account at 87bd8, you need an active mobile number, an email address, and your name and date of birth. The platform is only for users aged 21 and above. The registration process is fully available in Bengali and can be completed in just a few minutes.
No. Under 87bd8's rules, each user may only open one account. If multiple accounts belonging to the same person are found, they may be cancelled and any remaining balance may be forfeited. This rule is strictly enforced to ensure fair play.
Use the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number or email. Use the code to set a new password. If you have any trouble, contact our 24/7 live chat support for quick assistance.
First, clear your browser's cache and cookies and verify that you are using the correct URL. If you are on mobile, try updating the app or browser. If you still cannot log in despite having the correct username and password, contact us directly via live chat and our support team will resolve it quickly.
You can update your email, phone number, and contact details from the account settings. To change your name or date of birth, contact the support team and complete the required verification. Keeping your information accurate is important for the security of your account.
Deposits and Withdrawals
Deposits made to 87bd8 via bKash are usually credited to your account within a few minutes. Occasional short delays may occur due to the bank or mobile network. If more than 30 minutes have passed, contact live chat with your transaction ID.
The minimum deposit amount at 87bd8 is ৳200. This applies to all payment methods including bKash, Nagad, Rocket, and Upay. The low minimum makes it popular among new players in Bangladesh who want to start with a small budget.
Withdrawal requests from 87bd8 to Nagad typically take between 30 minutes and 3 hours to process. It may take slightly longer during peak hours or on weekends. The minimum withdrawal amount is ৳1,000.
87bd8 does not charge any withdrawal fees of its own. However, bKash, Nagad, or Rocket may apply their own transaction charges, which are determined by the respective mobile banking platform's policies. Contact support for the latest information.
Yes. 87bd8 supports both deposits and withdrawals via Rocket and Upay. The minimum deposit is ৳200 and the minimum withdrawal is ৳1,000 — the same across all methods. Transactions can be made easily from anywhere in Bangladesh.
A withdrawal request can be cancelled before processing has started. Once processing has begun, cancellation is generally not possible. If a request was submitted by mistake, contact live chat as quickly as possible.
Games and How to Play
To bet on BPL matches at 87bd8, go to the cricket section and select the match. Pre-match markets are available before the match starts, and in-play markets are available while the match is in progress. Multiple betting options are available including match result, toss, and top run-scorer. Review the odds carefully before confirming your bet.
RTP (Return to Player) is a game's long-term average payout rate — meaning the theoretical percentage of total bets that players receive back over a long period. It is not a guarantee for any single session. A higher RTP generally means a lower house edge. Each spin is independent and random.
Yes. The live casino section of 87bd8 is fully mobile-friendly. Live table games from Evolution Gaming and Ezugi can be played through a browser on both Android and iOS devices. A stable internet connection is recommended for the best experience.
Aviator is a crash game by Spribe. A plane's multiplier gradually increases and the plane can fly away at any moment. If you cash out before the plane flies away, you win according to the multiplier at that moment. Cashing out at the right time is the key strategy.
87bd8 offers games only from reputable providers such as PG Soft, Pragmatic Play, JILI, Spribe, and Evolution Gaming. These games are built using RNG (Random Number Generator) technology and fair play is confirmed through independent audits.
Bonuses and Promotions
When you open a new account at 87bd8 and make your first deposit, you receive a 100% bonus up to ৳5,000. This means if you deposit ৳5,000, you will receive an additional ৳5,000 as a bonus. To make the bonus withdrawable, the total amount (deposit + bonus) must be wagered 10 times.
A 10x wagering requirement means you must wager 10 times the bonus amount before you can withdraw it. For example, if you receive a ৳1,000 bonus, it becomes withdrawable after you have placed a total of ৳10,000 in bets. You can track your bonus progress in your account to help meet this requirement.
87bd8's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Playing regularly and moving up to higher tiers earns more cashback: up to 0.3% per week at Bronze, 0.6% at Silver, 0.9% at Gold, and 1.2% at Platinum.
87bd8 regularly provides special offers and promo codes — usually communicated via email or live chat. Enter the code in the designated field when making a deposit. The expiry and terms of each code are provided with the respective offer.
Bonuses can be used on most slots and casino games. However, some games or betting markets may count differently toward wagering requirements or may be excluded from bonus play. Check the terms of the specific offer or ask via live chat for accurate information.
Security and Responsible Gaming
87bd8 keeps all personal and financial information protected through SSL encryption technology. Your information is not shared with third parties without your permission. Please read our privacy policy for more details.
Yes. 87bd8 is strictly for users aged 21 and above. Age is verified during registration and accounts belonging to minors are fully cancelled. Online gaming is adult entertainment — please enjoy it responsibly.
Yes. 87bd8 supports responsible gaming. You can activate self-exclusion for a set period from your account settings or request it via live chat. This is an important feature for your peace of mind and financial wellbeing.
If you are having difficulty controlling your gaming habits, speak with 87bd8's support team — we will help without judgment. You can also talk to a family member or someone you trust. Gambling is for entertainment only — know your limits.
87bd8 offers live chat support in Bengali 24 hours a day, 7 days a week. Click the chat button at the bottom right of the site or email us at: [email protected]. There is no phone or WhatsApp number — live chat and email are the best ways to reach us.
Still have questions? Contact Support
Our Bengali-speaking support team is with you 24/7.
Send us a message on live chat to get help with any issue.
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